Customer Reviews

4.9
Based on 508 reviews
Jerry Hogan
Jerry Hogan
23:54 09 Apr 24
This was a very positive experience having Revival Heating and Cooling repair the issue we had with our furnance, they responded quickly, kept in constant communication during the process and didn't try to up-sell us on anything unnecessary.Both technicians that came were very knowledgeable and excellent to deal with.Keaton did the initial diagnosis and ordered the parts needed, Sonny returned today to do the repair work as well as give our entire system a thorough inspection and cleaning.Revival is very lucky to have two such personable and capable service technicians on their team to send out and make Happy Customers!We will definitely look to Revival Heating and Cooling in the future for any of our HVAC system needs.Thanks to Keaton and Sonny and Revival H&C for a job well done!Sincerely,Jerry H.
Greg Swanson
Greg Swanson
00:26 15 Mar 24
The condensation pump on our 20 year old gas furnace died. We called Revival. They were great. They came the next afternoon, fixed the problem, and then gave us a very useful system-wide diagnostic appraisal of our heating and air conditioning units. Thanks Revival, for fast, efficient, and reasonably priced work.
Sheryl
Sheryl
01:46 06 Mar 24
Revival was not only willing to come out in a timely manner, but they diagnosed my mini split/heat pump problem, fixed it, cleaned it. Gave me a quote which they did not go over. Technician was very knowledgeable. I called 3 other places that did not want to service my unit (just wanted to sell me a monthly service package or entirely new system. They saved me thousands of dollars! Thank you Revival!
Darrin Deming
Darrin Deming
22:57 26 Feb 24
Spencer was awesome. Extremely professional, actually listened to our questions patiently and gave us answers. Also didn’t try to up-sell us. Did a thorough clean up and “tune-up” of our HVAC system and fixed the issues we were having. Highly recommend Revival Hearing & Cooling and if you can - ask for Spencer!
Terry Stenberg
Terry Stenberg
20:41 13 Feb 24
Keaton was AMAZING. He listened to what my concerns were and offered enough advice for me to make the choices that best fit my needs. Every contact I have had with this company has been exceptionalThank you
Leah Schrodt
Leah Schrodt
22:03 29 Jan 24
Best experience I've ever had with this type of company. Totally trustworthy, highly skilled technician (Sonny), educated me on what I might need in the future but didn't try and sell me something I didn't need, fair price, got me up and running quickly. Thank you, I'm so grateful. I will be recommending this company to everyone!
Marci Farringer Moore
Marci Farringer Moore
01:05 25 Jan 24
Christopher, the tech was great. First time with a furnace issue and he was knowledgeable, friendly and got the job done at a reasonable price. Overall I’m happy and would use Revival again.
Jonathan Steinhoff
Jonathan Steinhoff
23:10 03 Jan 24
Elijah and his crew took excellent care of our home. They kept us abreast of progress throughout the insulation process, were careful in their work and were all kind and courteous. They made the four day disruption in our home as easy as possible for us.
Michael Leitch
Michael Leitch
00:24 18 Dec 23
Great service! Spencer diagnosed and fixed the problem quickly. He is very knowledgeable and was helpful in answering any questions I had.Highly recommend! Cost of repair was more than fair. Fast response. Truly professional service.
DeeAnn Sole
DeeAnn Sole
18:48 30 Nov 23
We've always had his experiences with Revival--from our quote meeting, to installation, to each of our annual cleanings. They're always friendly, professional, happy to answer questions, and reasonably priced. And fast! I'm always surprised by how quickly a technician is available.
Tracy Posner
Tracy Posner
22:26 03 Nov 23
We had hired a different company to come look at our hvac system. We are so glad we called Revival for a second opinion. They were honest! Although our system is old they did not try to sell us a new unit. They fixed it! We scheduled a maintenance appointment and everything is working fine. When it does come time to replace, Revival will get our business! I’m sorry I don’t have the technicians names but great job guys! Thank you!
Monica Moore
Monica Moore
17:50 23 Oct 23
Revival had same day availability to look at my furnace issues—from the time i first reached out, they arrived less than 2 hours later and after another hour my problem was fixed. I am very grateful they were able to help me with such a fast turnaround. Keaton (the technician) was courteous and professional. I would definitely use Revival again.
Cari Fish
Cari Fish
02:16 22 Sep 23
Revival did a fantastic job installing a heat pump at my 1910 home. Would definitely recommend. Will hire again when the time comes.
R Simpson
R Simpson
16:50 19 Sep 23
My estimator worked hard to give me the best price he could.Once the agreed price was set my mini split unit was installed the next day! The workers arrived on time, were very knowledgeable about the product and cleaned everything up when they were done. I was shown how to operate the unit, how to keep it clean and explained the warranty. I am confident recommending this company based on my experience.
Terrel Woolbright
Terrel Woolbright
21:00 17 Sep 23
Revival Heating installed our Daikin mini split system years ago. They did a very fast, clean and professional install then. Recently the side to side sweep quit working. The technician found out that the actuator had popped off. He reattached it and took the time to troubleshoot the cause and address it. The repair was quick and done within the cost of the minimum charge. Good deal. The technician was a nice guy too.
Valerie Anderson
Valerie Anderson
04:06 23 Aug 23
Excellent response time, great communication, helpful salespeople/techs. The install took half a day and my little house is now cool and quiet. Goodbye noisy, inefficient window units! I’ve gotten a couple of bids in the past couple of years and this company was about $2000 less than the others in the Portland/Vancouver area. They were respectful, didn’t try to upsell me, and weren’t afraid of my ancient house and my rowdy dogs.
Lynn
Lynn
00:00 18 Aug 23
My AC went out “after hours” on a 100-degree day, of course. Brianna at Revival Heating and Cooling quickly responded the next morning and scheduled me that afternoon with a kind and professional technician, Chris, who had me up running within an hour. Can’t thank you enough, Brianna and Chris! I’m so grateful to you both for your outstanding service. I’m a loyal customer for this very reason. You guys are THE BEST! Thanks again!
Renee Watts
Renee Watts
21:57 15 Aug 23
We were in desperate need of air conditioning after a day of 106° temp! Of course that was the day our A/C unit decided to stop working. I called Revival and they were able to send Robert out that day. He was professionally, friendly, and knowledgeable. He pinpointed the issue and promptly fixed it. He even swept my garage floor after tracking some mud inside! A great experience and I’m happy I found them. Would definitely recommend them and would use them again myself.
Nicole Twete
Nicole Twete
18:27 12 Aug 23
I used this company to "install" a c-wire from my existing furnace to connect a new smart thermostat. Spencer was a friendly, professional and speedy technician. My service took less than an hour because I made sure everything was set up in advance for him. The pricing is fair for what I was quoted by other companies. The customer service over the phone was excellent, and they were able to squeeze me in next day for my service. They are absolutely worth a call.
Gina Bainbridge
Gina Bainbridge
17:52 09 Aug 23
It was a perfect installation for this heating/air-conditioning unit. All the installers were quick and professional. I would highly recommend Revival for future work.
Reine Morris
Reine Morris
00:18 01 Aug 23
Spencer showed up on time. Worked independently only interrupting my work when he needed to update me on what he found and what he recommended for solutions. He did not try to oversell me, which I appreciate. He stayed longer than scheduled when he found something needing repair for which he didn’t have the part on his truck. He found the part at a nearby distributor, picked it up and installed it for me.
Rebecca Campbell
Rebecca Campbell
22:30 20 Jul 23
Amazing service! Discovered AC wasn’t working when I woke up. Texted them at 6:30, call back to schedule service at 7:30, at my house by 10:30, AC fixed and functional by 12:30. Really impressed with Keaton, our technician. Knowledgeable, polite, and friendly. He gave us some great tips for the future. Price was fair. Overall very positive experience. Already recommended to my neighbors and will use again in the future.
Cheyenne Holliday
Cheyenne Holliday
23:29 19 Jul 23
It was a really good experience working with Revival. They were quick, clean, respectful, and answered all of my questions. I will recommend them to anyone looking to install AC in their homes!
John Witthauer
John Witthauer
23:11 19 Jul 23
Revival and Keaton did an outstanding job at every step of my furnace repair. No hard sell and Keaton explained the science h behind my system and left everything running smoothly. I won’t go anywhere else in the future. Super happy!
Kevin Y
Kevin Y
18:39 18 Jul 23
The experience with all members of the team were awesome. Ben was great with my estimate and quote for my mini split unit. Gave me all the options and details, was on time, and thorough and quick. Meng, zach, and Nate got the install done quick and encountered an issue during testing but did everything they could. Thought this would be stressful and not complete BUT the amazing office staff kate set me up with same day tech to come take a look. Keaton was a badass and opened up the unit and fixed it in under an hour and gave me a full rundown of the system. When they say they can do it same day they deliver! Everyone I encountered was friendly and professional. DEFINITELY RECOMMEND!
Brett Sebastian
Brett Sebastian
20:47 17 Jul 23
I was able to schedule a repair service quickly on their website with minimal waiting time. Keaton (our technician) arrived on time and was professional and answered all my questions well. He was quick and was able to diagnose and fix our unit quickly. He provided excellent service and gave us guidance on what we should expect in the future in terms of repairing and/or replacing our very old outdated system.Will definitely be returning in the future when I need to finally update the system.
Joe Wallig
Joe Wallig
01:33 12 Jul 23
Excellent experience from the initial visit to establish a quote, follow up after the quote, to installation. Only company to actually look in my crawl space before quoting and I have a gnarly crawl space. Quote was still better then everyone else even after seeing the full scope of the project. Install was quick professional and clean.
Lee Marshall
Lee Marshall
02:47 02 Jul 23
I had Keaton M. Come out to do a whole home audit and see where my utility money was going. He was thorough, friendly, knowledgeable, and anticipated my questions. I’m a mechanic myself, so this isn’t just a clueless estimate of someone’s abilities. I’d highly recommend Keaton and Revival Heating & Cooling to do the work asked for and they’re worth every penny.
Peter Mahr
Peter Mahr
20:34 20 Jun 23
These guys did great. Installed a heat pump system for our furnace and a 2 headed mini-split system for second floor. Work was done in a day and one half, quality of work was great. Would hire them again in a heartbeat.
Kris Long
Kris Long
20:58 08 Jun 23
Bravo! This was a quality air conditioner purchase and installation from Revival Heating & Cooling, from start to finish! This morning, Zach and Michael from Revival Heating & Cooling in Ridgefield, WA came out to install the new air conditioner, which we purchased from this HVAC Group at a reasonable price. Zach and Michael are true professionals in every sense of the word! They were friendly and courteous, arriving on time, knowing exactly what they were doing. The installation went smoothly. They carefully explained everything to us, including their local and the manufactures warranty, the maintenance schedule, and system operating features. The system is so quiet, cooling our house quickly and nicely. We couldn't be happier. We would recommend Revival Heating & Cooling to anyone!Sincerely, Kris
T. Prosser
T. Prosser
04:26 05 Jun 23
Very pleased with the install from Revival. Curt was very professional, as was Zach. The install was difficult due to the limited space around the furnace and both did a great job and made sure everything was running perfectly before ending the job.With such skilled staff and competitive pricing and a great warranty, I highly recommend Revival.Ps. Beaverton city inspector was very impressed with the electrical work and the overall install
Anna Brouns
Anna Brouns
19:49 12 May 23
I hired Revival Energy Group to update the insulation in my attic.Meng, Nathan, Elijah and Enrique were the technicians that did the work. They were very nice, professional, friendly and answered all of my questions. I would give them and Revival a 10 out of 10!!
Gary B
Gary B
22:13 28 Apr 23
I had a problem with my Bryant furnace cycling and called Revival Heating and Cooling to schedule an appointment for repair. Kate was able to schedule an appointment for the next afternoon with technician Spencer and she provided the charge for the service. Spencer finished the previous job early and was able to arrive earlier than expected, which was fine (he called ahead for approval). He began troubleshooting the system without delay and was very professional, courteous, and personable. He was able to make the necessary repair and while doing so noticed that there was considerable construction dust accumulated in the system, including the heat exchanger, which the builder never properly cleaned. He recommended calling the office to schedule an appointment for a proper cleaning since the dust can affect the performance and shorten the life of the furnace.
Maria Cardona
Maria Cardona
18:28 28 Apr 23
Outstanding service always from these guys. Had a new AC and furnace installed in 2021 and recurring maintenance with them. Always professional, responsive, and very helpful when we have run into issues. I appreciate their notifications when the technicians are coming out, so you know exactly who is coming and when they are expected to arrive.
Joe Lopez
Joe Lopez
18:54 03 Feb 23
Revival did an excellent energy audit for us. We were struggling with an uneven heating in our home. One room was freezing. In about 2 hours Ben from Revival did a complete inspection of our homes heating and cooling systems and showed us clearly our problems. He checked our insulation in the attic and crawl space. Then he told us very direct solutions for fixing them. No hard sales and very good to work with. And we get to claim the new federal tax credit for this audit.
Anna Tatara
Anna Tatara
20:26 30 Jan 23
Ben did a great job with the energy audit in our home. He was professional, patient, and took us along for the ride to teach us about our home. We are excited about the opportunities we could invest in to improve our home's efficiency.
Justin “CapHill206” WC
Justin “CapHill206” WC
17:28 30 Dec 22
Had my attic and basement weatherized and an central AC installed. They did an amazing job, at a good value, and were very fast and timely, I would highly recommend them. Revival is my go to for any future work. Thank you much for your great work in my home 🏡 🙏
Javid Howell
Javid Howell
02:56 15 Dec 22
We had to replace our gas furnace recently, and the team from Revival was great. Showed up precisely at the agreed upon time, were courteous and professional, and the duo (unfortunately, I’ve forgotten their names) that did the install were hard working and made quick time of the job. We are very pleased with the work/product, and would definitely recommend Revival.
Chris Smith
Chris Smith
18:24 19 Nov 22
We are so happy with the installation of our new central HVAC system. The crew was polite and professional and got the entire job done in the time they promised. We passed inspection with flying colors. We highly recommend Revival Energy Group. We also chose them to complete our whole house insulation project. No more window units for us!
Michael Edden Hill
Michael Edden Hill
04:00 16 Nov 22
Revival from first contact have been champion communicators. All the employees have been very nice, informative, clean, and respectful of space. They installed a ducted heat pump, fixed the existing furnace and have come out twice for small fixes that were old work problems before they ever came. We live our American Standard heat pump, and would recommend Revival Energy to any homeowner looking for a HVAC contractor.
Joel Bojorquez
Joel Bojorquez
00:26 05 Nov 22
Heating system wasn’t working and my house was FREEZING. I called all over town and Revival was the only place that made time to come and see me, and do it first thing in the morning! Keaton was the AMAZING tech that spent about 10 minutes working on the furnace before he had it up and running - truly exceptional! Revival is now my go-to for all my heating and cooling needs - thank you so much!
Gwayne Stern
Gwayne Stern
05:30 01 Sep 22
Sonny did a fantastic job! He was kind, patient, informative, professional, and cheerful. He took care of the issue, and answered all of our questions. We look forward to having him back for our upcoming maintenance. I highly recommend Sonny and Revival Energy Group!
Adi Klevit
Adi Klevit
01:11 01 Sep 22
The entire team at Revival is very professional. Keaton, the estimator, did a great job listening to our needs and recommending the best option for us. The installation crew did a great job. They were punctual, clean and professional. The office people, especially Jamie, stayed in great communication and was very accommodating. We love our HVAC system and it's working great! Thank you to everyone at Revival for your great work and great experience!
Chuck Stein
Chuck Stein
16:23 31 Aug 22
The new heat pump works well on the main floor. I do not believe the checks checked upstairs where we have three rooms. None of those rooms are positively affected by any air yet. While the main floor is maintain temperature at around 75 or 76° upstairs is still 80. We need to do something about upstairs.
Hai Truong
Hai Truong
22:59 27 Aug 22
My AC unit stopped working and I called a couple companies first and they were booked as far as a month out. Revival set up the appointment next morning at 9am. Sonny their tech texted me 30 min before and arrived on time. He did a check of the unit and ID the issue burnt out wire but prob due to the build up on the compressor’s filters. He recommended that I pressure wash it and he changed the nut. No charge on the part and only paid the service fee. I was afraid it would be costly even into the thousands. Honest, friendly and I would highly recommend Revival and Sonny. Thanks
Nicholas Ellis
Nicholas Ellis
00:31 26 Jul 22
After a few quotes for A/C installation, Revival best everyone. They were thousands less the highest quote. The 2 install guys were on time (few minutes early), super friendly and explained everything they were doing in detail. Couldn’t be happier with the install!!!
Zoe Chapman
Zoe Chapman
00:24 27 May 22
Revival installed ductless heating/cooling system today. We are so pleased with the work they did. You couldn't ask for a ask for nicer, more professional installers. They really know what they are doing, did a great job and cleaned up after. We will definitely use this company for other services they provide.
Susanna Blunt
Susanna Blunt
00:33 21 May 22
Revival was able to install a ductless mini split system in our house within a week of getting an estimate. They had very competitive prices compared with the other installation services we received quotes from, and they were considerate, efficient, and professional. We are very happy with the installation process and our new heat pump.
Carol Wojciechowski
Carol Wojciechowski
13:11 20 May 22
Revival added insulation to our attic and sealed ducts and wrapped pipes in our crawl space. Each day I was notified they were on their way. They were courteous and worked together well. They cleaned up each day. They tested at the end of the job to show the improvement in efficiency of air flow in our home. We are very pleased with their service. Thank you.
Catherine Corbett
Catherine Corbett
19:43 13 May 22
They were responsive and professional at every turn. Ben gave me a few no pressure estimate choices and answered all my questions. Christopher installed the mini split within a week and was fast and professional the whole time. I enjoyed the team including the electricians. Highly recommend them for your install!
Ron Plumb
Ron Plumb
00:24 06 Apr 22
Ben did an energy audit to find out if we had window, door, and ceiling as well as walls leaking cold air in and warm air out.His knowledge of our Gas furnace, air conditioning unit, hot water heater and the complete ducting of our entire house from attic to the under house crawl space and use of infrared technology to show where improvements can be made to be more efficient and save us money👍I would recommend Revival Energy Group and Ben to anyone needing to ensure you are not throwing money away caused by inefficient equipment or insulation or the need to correct issues to help you become more efficient and resulting in cost saving changes!Thank you Revival Energy Group and Your gifted Technician Ben!
Kimberly Whittington
Kimberly Whittington
22:49 28 Mar 22
Kurt and Tyler did a wonderful job. Cleaned everything up when the installation was finished.Wore booties when inside my home. Explained how to use the remote to control the system. It is so quiet.It will be nice and now I am ready for the summer.
Paula Carlson
Paula Carlson
21:15 28 Mar 22
I had an energy audit done on my house. The technician Ben was absolutely fantastic. He was very knowledgeable and was able to explain the technical issues clearly. He ventured into my crawlspace and my attic and said my house was very efficient and I didn’t need to do anything. He suggested a few minor things I could do to keep cold air out in the winter. I will definitely use this company when I need my furnace or water heater serviced. Cannot say enough about the technician Ben.
Eddie Garza
Eddie Garza
03:32 13 Feb 22
I had an outstanding experience from beginning to end. The salesman explained my options and the prices very clearly. I used the financing option provided by Revival and I was approved in less than a minute. On the day of installation the crew arrived on time and installed everything before the end of the day. The installation crew was professional and friendly. After installation they gave me tips for keeping my new system running well and checked to make sure that we understood how everything works. Great experience! Definitely recommend.
K Lo
K Lo
03:42 11 Feb 22
I got an energy evaluation done for $360. Ben spent around 3 hours evaluating my home and taking a lot of time to walk me through his findings. He was friendly, professional, and very thorough. I am not sure if I will hire them to do the work, but that's mainly because I am weighing out the cost versus savings. If I do decide to do some of the insulation work, I will definitely consider them. Or when my 30 year old furnace decides to die on me.
Tim & Marcie Dahlin
Tim & Marcie Dahlin
19:10 05 Feb 22
Excellent customer service. The technician (if that's the word) Sonny arrived early, checked everything out, cleaned the unit, and was very helpful. Good pricing as well. Highly recommended!
Mark D
Mark D
01:17 26 Jan 22
I wanted a energy evaluation and that is what I got. Very detailed and understandable. He was honest about payback and cost of a couple special things I wanted to do. I appreciate his attention to details and answers to all my questions.
liz epp
liz epp
22:37 21 Jan 22
Just got my new system installed. Very friendly and respectful service. Good communication throughout the process. They took care of my energy trust of Oregon rebate and overall felt like they cared. Thank you!
Merritt Raitt
Merritt Raitt
18:00 13 Jan 22
We had a comfort assessment. Revival was on time, did a careful assessment, gave us clear information and recommendations and did not try to push us to do or buy anything. Highly recommended.
Barbara Private
Barbara Private
19:40 12 Jan 22
Could not have had a better experience, from soup to nuts! The representative was both on-time and efficient, as well as being knowledgeable, polite, and Covid safe. It's always such a nervous feeling to call a repair company based on an internet search. In this case, i needn't have been nervous because it all worked out beautifully. My sincere thanks to the Revival Energy Group!
Eric Joyner
Eric Joyner
22:42 02 Dec 21
I've had this company out to my house several times; at first to install a new heat pump and furnace which they did on-time and ensured they worked correctly. The second time to do a checkup, where the HVAC system was still functioning correctly. The third time to do a Home Energy Audit, which was very comprehensive and detailed.
Noah Mayer
Noah Mayer
19:21 20 Oct 21
Ben Fish did an energy audit in my house. First off, he was prompt, considerate, and professional. Then he explained to me what he was doing and how it affects heating as he did his inspection. Then he guided me through the final report, answered all questions, and cleaned up behind him well. He was even nice to my curious dog. Highly recommend, and will update once we get the recommended repairs done. Thank you, Been, for helping me understand how to update and repair my home
Carl Wayne
Carl Wayne
14:29 08 Oct 21
Revival was AWESOME. I needed new insulation and an attic seal in my new home and they were brilliant through every step of the process. From the initial evaluation, to helping me coordinate with Energy Trust of Oregon, to the 2-day removal/install process. Everyone I encountered was nothing but courteous and professional - a rare combination these days. I don’t think I could be more satisfied with the experience or the end result.
Margaret van der Bie
Margaret van der Bie
20:50 30 Sep 21
WOW - where to begin! I couldn't be happier with the experience we had with Revival. From the quick scheduling of a consultation, to a 'heads up' email with a picture and name of the technician coming out for a quote, to installation and billing - it was a dream! They were exactly on time for both the consultation and installation appointment, and their pricing was incredibly fair (even one of the lowest bids we received for such quality work). Specifically, Mike with the install team was fantastic and went above and beyond! He was super friendly, did a great job of explaining everything they were doing, and answered all of our questions. Revival really knows how to do customer care - you won't regret giving them a call!
Mike Rossing
Mike Rossing
12:35 22 Aug 21
We had an A/C unit stop cooling. I called last minute and they were able to fit us in with a cancelled appointment that day. Great service, knowledgeable employee and super friendly. Thank you Revival. We slept cool comfort because of you.
Danny Stribling
Danny Stribling
16:53 17 Jun 21
We were in an emergency situation and within 1 hour of calling them, Keaton the technician was at our door. And 45 minutes after that our ac was working perfectly and all at a reasonable price. I cannot recommend them highly enough
Ricardo Limon
Ricardo Limon
20:01 02 Mar 21
I needed a professional to come out and review the opportunities we had to save on energy expenses and limit smoke from coming into the house during fire season. I was first informed about the energy audit when Keaton came to assess what kind of AC needs we had. Ben came in to do the audit and he was just as informative, professional and was a "no pressure" analyst. He showed me where we were losing energy and what they could do to mitigate it. He also helped prioritize which things needed to be worked on ssi that we could plan expenses and get the most for our money while maintaining to the original intent of keeping smoke out.We are moving forward with insulation, weatherization and sealing work on top of installing an AC for the first.Great company with great people.